Privacy Policy

1. Introduction

Emerald ("we," "us," or "our") operates the website emeraldeditor.ai and the Emerald video editing platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

Information you provide

• Email address (when joining our mailing list or creating an account)
• Name and company information (when contacting sales)
• Content you upload to the platform (video footage, brand assets)
• Payment information (processed by our payment provider; we do not store card details)

Information collected automatically

• Device and browser information
• IP address and approximate location
• Pages visited and interactions with our site
• Cookies and similar tracking technologies

3. How We Use Your Information

• To provide and maintain our services
• To send you launch updates and early access information (mailing list)
• To respond to sales inquiries
• To improve our platform and user experience
• To detect and prevent fraud or abuse
• To comply with legal obligations

4. Your Content

We do not use your uploaded video footage, brand assets, or generated content to train AI models. Your content remains yours. We process it solely to provide the editing service you requested and delete it according to your retention preferences.

5. Data Sharing

We do not sell your personal information. We may share data with:

• Service providers who assist in operating our platform (hosting, email delivery, analytics)
• Law enforcement or regulatory authorities when required by law
• A successor entity in the event of a merger, acquisition, or asset sale

6. Data Security

We use industry-standard security measures and strict access controls to protect your data. Enterprise accounts receive additional data isolation guarantees.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this policy. Mailing list subscribers can unsubscribe at any time. Account data is deleted within 30 days of account closure.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access, correct, or delete your personal data
• Object to or restrict processing
• Data portability
• Withdraw consent at any time
• Lodge a complaint with a supervisory authority

To exercise these rights, contact us at will@emeraldeditor.ai.

9. Cookies

We use essential cookies to operate the site and optional analytics cookies to understand usage. You can disable non-essential cookies through your browser settings.

10. Children's Privacy

Our services are not directed to individuals under 16. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date.

12. Contact Us

If you have questions about this Privacy Policy, contact us at will@emeraldeditor.ai.